Koran no Yu Kinkouro

We had an absolutely wonderful stay at this hotel! The staff were incredibly kind, attentive, and went above and beyond to ensure we had a comfortable experience. Everything about the hotel itself was amazing—clean rooms, great amenities, and a welcoming atmosphere that made us feel right at home. A special thanks to the housekeeping staff, whose warm smiles and genuine hospitality made our stay even more pleasant. Their attention to detail and kindness truly stood out and left a lasting impression on our family. Our son experienced true kindness and respect during our stay, which we deeply appreciate. Overall, this hotel exceeded our expectations, and we wholeheartedly recommend it for its outstanding service and exceptional hospitality!

My family and I loved everything about our stay here. The staff was so helpful and kind. They helped us arrange plans each day, including using their free shuttle as well as securing drivers with taxis for half a day when we wanted to go to many spots around the area. Our rooms were so beautiful with amazing views. The meals were exceptional: many courses, delicious and beautiful, each meal’s menu thoughtfully prepared with our food preferences in mind. The staff is wonderful. The whole experience is quite special.

It’s puzzling that this place has a rating of only around 8. In my view it is a solid 10. We received a warm welcome from the staff. The hotel establishment is spotless and tastefully done. The outdoor onsen is small but exquisite. We had terrific food and still the rate was so reasonable. Apart from a location that is a little far from the center of Ibusuki, there is nothing I would fault. Definitely a place to return to.

The service was outstanding! Every care was taken to assure we were comfortable and our plans were intact. This included picking us up at the train station at midnight after travel mishaps, helping us figure out taxi, busss, and train travel to a seaside Onsen, and calling ahead to our next destination to coordinate a shuttle. This is one of the few places that saw my long legs and immediately went to get a larger Yukata and slippers. The Onsens at the property were also first rate.

The one-hour self-service free-flow shochu experience in the evening was most amazing and perfect value for money (1500 yen)! Dinner and breakfast were impressive, with super friendly English speaking staff. The (almost private) outdoor onsen and the sea view from our balcony at sunrise were also a big plus!